Returns and Refunds Policy

I don't want this item

Changed your mind? We are happy to refund or exchange unwanted items in perfect condition within 21 days of receipt. Please reach our customer helpdesk where one of our Customer Service representatives will be able to start your return. When returning non-defective items, you are responsible for the shipping fees and all other inferred costs.

The following items can be returned:

• -> Un opened Souvenir (Menorah, Perfume, etc.)
• -> Un opened media (CDs, DVDs, and software)
• -> Un used JJCART items and Glassware
• -> Jewelry, books, and clothing in perfect condition

My item is damaged

If your product is broken or otherwise defective, you must let us know within seven days of receiving your package. Send photographs of the damaged item to our Customer Service tea. We'll refund your return shipping costs and either issue a refund or send a replacement item according to your wishes.